Nights, weekends and holidays, in English or Spanish
Every after-hours call gets a real answer, not a voicemail beep. Callers talk in English or Spanish, and it asks what’s wrong, how urgent it is, and where they are.
Your customers don’t leave voicemail. They call the next guy.
We don’t take messages. We book jobs.
The 9 PM emergency call gets answered by your company, not the other guy. The $6,500 quote is first on your list at 7 AM. Routine work is already on the calendar. Nights and weekends, in English or Spanish.
Hear our agent at workReal customer call · 3:17
See pricing
- Keep your number
- Month-to-month after 60 days
- Live in 1–3 weeks
- From $299/mo
Example
Saturday call · routine
Furnace tune-up booked
ToplineAI·7:00 AM
Your morning job list
Ranked by job value
Overnight: no heat in Meridian, sent to on‑call tech at 9:42 PM
- 1Furnace replacement quoteEagle · est. $6,500Call first
- 2No hot water (water heater)Meridian · est. $2,200Book today
- 3Roof leak after stormNampa · est. $900Booked 9:00 AM
- 4Breaker keeps trippingBoise · est. $450Booked 11:30 AM
What's included
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After-hours answering (EN + ES)
Nights, weekends and holidays, in English or Spanish.
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Emergency routing
No heat, burst pipe or roof leak goes to your on-call tech.
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Routine jobs booked
Booked into open slots on your calendar, by your rules.
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7 AM ranked job list
Every overnight call, sorted by value, with recordings.
Answer + Follow-Up adds missed-call text-back and quote follow-ups on day 2, 5 and 10. See plans →
What it does
Everything you need to capture, qualify, and book more jobs.
When your shop is closed, ToplineAI picks up. It answers in your company’s name, asks the right questions for your trade, and gets each call where it belongs. You get your evenings back. Your customers get an answer.
Emergencies go to your on-call tech
No heat, a burst pipe, a roof leak: you set the rules. True emergencies go straight to whoever’s on call. Everything else waits for morning.
Routine jobs booked on your calendar
Tune-ups, estimates and service calls get booked into your open slots. It works with HighLevel calendars and syncs with Google or Outlook.
A 7 AM job list, ranked by value
Every overnight call, sorted so the biggest jobs are on top. Each one comes with the call recording, so you know who to call first.
Missed-call text-back and instant form replies
Miss a call during the day? The customer gets a text right away. Web forms get a reply right away too. Answer + Follow-Up and up.
Quote follow-ups on days 2, 5 and 10
Sent a quote and heard nothing? It follows up for you until the customer books or says no. Answer + Follow-Up and up.
Every call recorded
Listen to any call on your list. You hear exactly what the customer said and how it was handled.
Reviews and seasonal texts to past customers
After a job, customers get a review request. Before the season turns, past customers get a text about tune-ups and AC checks. Topline Complete.
The problem
Your phone keeps ringing after you go home.
Customers don’t wait for Monday. If nobody picks up, they call the next shop on the list.
They call the next shop
It’s 9 PM and the furnace is out. Your line goes to voicemail. They hang up and call someone who answers.
Voicemails don’t get returned in time
By the time you call back in the morning, the job is already booked with someone else.
Your on-call guy gets woken up for nothing
Price questions and Tuesday appointments shouldn’t ring a tech’s phone at 2 AM.
Monday morning is a pile of messages
You start the week sorting voicemails instead of running jobs, with no idea which ones matter most.
How it works
Your phones get answered. You get a list.
ToplineAI picks up when your shop is closed. It sends real emergencies to your on-call tech, books the routine work, and has everything sorted for you by 7 AM. Live in 1–3 weeks.
See pricing-
1
We set it up on your number
You keep your number. We build the questions and emergency rules for your trade and connect your calendar.
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2
It answers nights and weekends
Every call gets answered in English or Spanish. Emergencies go to your on-call tech. Routine jobs get booked.
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3
You get the list at 7 AM
Every overnight call, ranked by job value, with recordings. Call the big ones first.
Missed-call calculator
There goes $2,000.
Plug in your numbers. Here’s what missed after-hours calls could be costing you each month.
Pricing
Never lose another after-hours job.
ToplineAI answers your phones nights and weekends, figures out which calls are emergencies and which jobs are worth the most, and hands you a ranked list every morning. Done-for-you setup by a Meridian local who knows the trades.
Built for owner-operated HVAC, plumbing, electrical, roofing, restoration and pest control shops in the Treasure Valley.
After-Hours Receptionist
$299/month
Your AI receptionist answers every call after hours and on weekends, so none of them go to voicemail or to your competitor.
Start now- Answers after-hours and weekend calls in your company's name, 24/7 on nights, weekends and holidays
- Asks the screening questions that matter for your trade: what's wrong, how urgent, address, equipment or roof type
- Emergency routing: true emergencies go straight to your on-call tech by call transfer and text
- 7am ranked summary: every overnight lead, sorted so the highest-value and most urgent jobs are at the top
- Call recordings, transcripts and a callback link for every lead
- English and Spanish callers
- Up to 400 AI minutes/month (about 130 calls); $0.40/min after that
- Keep your current phone number
+ $497 one-time setup
Answer + Follow-Up
$399/month
Everything in After-Hours Receptionist, plus a follow-up system that turns more calls into booked jobs.
Start now- Everything in After-Hours Receptionist
- Missed-call text-back within seconds, day or night
- Instant replies to website forms and Facebook/Google messages
- Quote follow-ups on day 2, 5 and 10 until the customer books or says no
- One simple lead tracker, so you can see who's new, quoted, booked or lost
- Up to 600 AI minutes/month
+ $497 one-time setup
Topline Complete
$599/month
Everything in Answer + Follow-Up, plus reviews and repeat business on autopilot.
Start now- Everything in Answer + Follow-Up
- Review requests sent automatically after every completed job
- Seasonal reactivation texts to past customers (furnace tune-ups, AC checks and more)
- Daytime overflow: the receptionist also picks up when your office can't
- Monthly ROI review: calls answered, jobs booked, revenue recovered, reviews earned
- Up to 1,000 AI minutes/month
+ $497 one-time setup
60-day first term, then month to month. Cancel with 30 days' notice.
Add-ons
Reviews & Reactivation+$147/monthOn any plan
Extra AI minutes$0.40/minuteor 500-minute blocks for $175/month
Field-service software hookupQuotedJobber, Housecall Pro and others: one-time fee quoted after we look at your setup
Extra phone line or location+$97/month
Our guarantee.
If ToplineAI doesn't book you at least one job worth more than your monthly fee in your first 60 days, your third month is free.
Pricing FAQ
Is there a long-term contract?
Just 60 days to start, then month-to-month with 30 days' notice. That gives the system time to prove itself.
Will my customers know they're talking to AI?
Yes. The receptionist introduces itself as your virtual assistant. Callers get a fast, friendly answer instead of voicemail, and real emergencies reach a human right away.
Do I have to change my phone number?
No. We forward your existing number after hours, or whenever you don't answer.
What counts as an emergency?
You decide. We set the rules with you during setup, for example no heat under 40°F, active leaks, sparking panels, or water in the house. Everything else waits for your 7am summary.
What's the setup fee for?
We build your scripts and screening questions for your trade, set up emergency routing and texting registration, test everything with you, and train your team. Most shops are live in 1–3 weeks.
What happens if I go over my minutes?
You'll get a heads-up at 80%. Extra minutes are $0.40 each, or we'll suggest a plan that costs less.
How is this different from a $49 AI answering app?
Those apps leave the setup and tuning to you. We build it around your trade, connect it to your on-call tech, rank your leads by job value every morning, and review the results with you monthly. And we're based right here in Idaho.
How does this compare with a live answering service?
Live services typically charge $1.50–$5 per minute and mostly take messages. ToplineAI answers every call at once, screens it, routes emergencies, and costs a flat monthly price.
Who it's for
Built for Idaho trade shops.
Owner-run shops in Boise, Meridian, Nampa, Eagle and Caldwell. If your phone rings after you close, this is for you.
HVAC
No heat at 10 PM in January. The call goes to your on-call tech. The tune-up request gets booked for next week.
Plumbing
Burst pipe on a Saturday night? Your on-call plumber gets it. A dripping faucet gets booked for Monday.
Roofing
A storm rolls through and the phone lights up. Active leaks get flagged. Inspection requests get booked and ranked for the morning.
Electrical
Power out or a sparking panel after hours goes to your on-call electrician. Panel upgrade quotes land on your 7 AM list.
Restoration
Water in the basement at midnight can’t wait. It gets the address and details and sends the call to your crew.
Pest control
Weekend calls about wasps or mice get answered and booked, instead of waiting in voicemail until Monday.
Built around your trade
We set the questions and emergency rules for your trade with you. Based in the Treasure Valley, serving shops in Boise, Meridian, Nampa, Eagle and Caldwell.
Thanks! Your payment went through. We’ll be in touch shortly to start your setup.
Free Lead Leak Audit
Get your free Lead Leak Audit.
Over the next 7 days, we call your shop 3 times after hours with routine questions. Then we send you a short report: what got answered, how fast, and what a miss likely cost.
- No sales call
- Plans from $299/mo. See pricing
- Keep your number. Month-to-month after 60 days.
Prefer email? hello@toplineai.com